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브라벡토 직구, 레볼루션 직구, 애드보킷 직구, 하트가드 직구, 넥스가드스펙트라 직구
About
About Us
Thank you for visiting our website. Opened in August 2017, PetnBug is a small internet shopping mall that has been loved by dog owners. Our store has been renewed as a new web store for more convenient and quick purchases, changed the homepage platform and shortened the loading time. In addition, only the most popular products among the existing products are put on the sales list to improve the readability of the store, and we also sell household items/snacks for our lovely dogs that were not on the existing sales list. We will continue to do our best to make the purchase more convenient for dog owners.
PNB
Started with this friend
FAQ
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Is the product genuine?We sell only 100% genuine products. The outer packaging may differ according to the regulations of each country (language / case specification), but the contents / contents of the contents are the same.
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What is the expiration date for each product?The expiration date differs according to each product group and it is indicated separately on the product detail page.
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Do I have to register before I can place an order?No, You can make an order without member registeretion.(However, only those who have registered as a member can get a re purchase discount coupon.)
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How can I place an order?Click on the cart icon on the top right of the page after filling in the desired quantity / quantity of product you want. Click the "Checkout with [PAYPAL]" button to automatically link to your billing page. * You can make payment without Paypal accout, you can still pay with your credit / debit card
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How do I find out about my order / shipping address after payment?E-mail will be automatically sent to your e-mail , including [order receipt completion - payment amount / order contents / shipping address information].
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Can I change my order / destination after payment is completed?You can correct it immediately after receiving the order completion e-mail or before the product shipment. In this case, you need to inform the mobile customer center / seller e-mail or mobile CS center immediately.
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Delivery time /Delivery TrackingDelivery time - 7days ~ 14dasy (on business days) from the date of shipment, and the shipment period may be delayed due to customs clearance / delivery circumstances. Delivery Tracking - Only registered customers can register by registered mail. We will send the delivery number by e-mail after shipment.
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How do I apply for an return?Return Policy 1. If it does not match your order 2.Damage during delivery.(Opening by a customs officer can not be an Return reason.) ******* For more information, please contact the mobile customer service center.
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How do i apply for an refundYou can apply for a refund within 7 days of the product arrive. You can not apply for a refund in the following cases. - Request refund by simple remorse of buyer. - Case of the product / Packing status / Wrinkled by shipping / Unpacking by customs officer. You can apply for a refund. - Seller's product shipment / Delivery delay (3 weeks delay after order) / Delivery company lost.
FAQ
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